Privacy Policy
Preamble
Protecting your data is a priority for La Table d’Élise. This policy explains how we process the information you provide to us.
Information collected
As part of your experience on our website, we collect two types of information :
• Data you provide to us directly : Through our booking and contact form, we collect the information necessary to manage your table and ensure the quality of our service, namely : your surname, first name, email address and telephone number. This data is essential for confirming your booking or contacting you in the event of any changes.
• Data collected automatically : Each time you visit the site, we collect information about your browsing activity in order to optimise the site’s performance. This includes your IP address, the type of browser you are using, and data from cookies.
Use of your data
We only collect the data that is strictly necessary to provide you with a seamless and personalised experience. Your information is processed for the following reasons :
• Managing your bookings : Your contact details enable us to book your table, send you a confirmation and contact you if necessary to organise your visit.
• Responding to your enquiries : The information provided in the contact form enables us to process your enquiries (private hire, specific requests, food allergies) and provide you with a tailored response.
• Improving your experience : Anonymous browsing data helps us understand how our website is used, so that we can improve its usability and speed, and offer you increasingly relevant content.
• Remembering your preferences : Thanks to technical cookies, the website remembers your choices, such as your preferred browsing language, for your future visits.
How long your data is stored
In accordance with current legislation, we ensure that your personal data is not retained for longer than is necessary for the purposes for which it was collected :
• Booking and contact details : Information provided via our forms (name, email address, telephone number) is retained for a maximum of 3 years following our last communication or your last visit to our establishment.
• Browsing data and cookies : Information collected automatically by browsing cookies has a limited lifespan and is deleted no later than 13 months after it is created.
Cookie management
The confidentiality of your information is our top priority. That is why access to your personal data is strictly regulated :
• Internal access : Only authorised staff at La Table d’Élise have access to the information you provide to us.
• Non-disclosure to third parties : We formally undertake never to sell, exchange or transfer your personal data to third-party companies for commercial or advertising purposes.
• Technical service providers : Your data is only shared with our trusted service providers, and only when necessary for the proper functioning of our services (for example, our web host). These partners are also subject to a strict obligation of confidentiality and compliance with the RGPD.
Your rights and access
In accordance with European regulations (RGPD) and the French Data Protection Act, you retain control over your personal data. You have the following rights :
• Right of access : You may request a copy of the data we hold about you.
• Right to rectification : You may ask us to correct any inaccurate or incomplete information.
• Right to erasure : You may request the permanent deletion of your personal data from our records.
• Right to object : You may object at any time to our use of your data for a specific purpose.
Contact
To exercise any of these rights, or if you have any questions regarding the protection of your data, you can contact us directly by email. We undertake to reply as soon as possible (within 30 days).
Email : [email protected]
Please note: For any requests regarding access or deletion, you may be asked to provide proof of identity in order to ensure the security of your data.